Telco Churn Predictor
XGBoost + SHAP — IBM Telco dataset
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Try an example:
High Risk Customer
Borderline
Low Risk Customer
Customer Profile
Tenure —
12 months
Monthly Charges —
$65
Contract
Month-to-month
One year
Two year
Internet Service
Fiber optic
DSL
No
Tech Support
No
Yes
Online Security
No
Yes
Payment Method
Electronic check
Mailed check
Bank transfer (automatic)
Credit card (automatic)
Paperless Billing
Yes
No
Senior Citizen
Yes
No
Predict Churn Risk
Prediction
—
Churn Probability
—
Risk Factors
Protective Factors